Tag Archives: customers

Adjust the kid to the world

In most cultures I know, a kid is born into a society that is set up a certain way and must adjust to it and respect its rules. In kid-obsessed America, in turn, the world is adjusted to the kid with all the disastrous consequences.

In respectful societies, politeness is required from everyone, no exception. Children, from the youngest ages, are taught and trained the rules of polite behavior in the society. Wherever they are, they must adjust to the customs and rules in force in that society. When, for example, a kid is taken shopping, it must respect other customers. There is no running wild, yelling, screaming, or bumping into people allowed. Any unacceptable behavior would be curbed and punished by a parent, a relative, or an older kid, and in these rare cases of parental failure, the disruptive kid would be removed by the staff, to an immense shame to the parent.

The same applies to public transportation, street, theater, cinema, philharmonics, opera, museums, and a plethora of other culture-related places. The same applies as well to cafes, restaurants, other people’s homes when visiting them, parties, gatherings, waiting rooms, and many more. All of these places have their rules that apply to both adults and kids the exact same way. When yelling is forbidden or inappropriate, it applies to adults and children alike. When sticking one’s snotty finger into a cake is a serious faux pas, neither an adult nor a kid should do it. If holding silverware wrongly is bad manners, there is no exception for kids. When a child is too young to be physically able to comply with certain rules, it should not be taken to a place where these particular rules are in force. Too young to eat politely? It should not be fed publicly. The vast majority of children in respectful societies are able to comply with all the rules of politeness at a much younger age than their American counterparts.

In kid-obsessed America, people fail to adjust the kids to the world. They adjust the world to the kids instead. The results are deplorable. They do not teach children how to behave politely in public places or in other people’s homes. They do not require polite behavior either. Instead, they adjust the places to the kid. Certain businesses are the best examples.

I was shocked when I entered a car dealership in New Jersey to see a huge playground right in the middle of the building’s large open space, with no soundproof walls, actually, with no walls at all. There were kids there making outrageous noise and their parents doing nothing about it. To make it worse, the place was situated right next to the employees’ cubicles. I was appalled to observe how disrespectful it is of a business to put up a facility that encourages disruptive behavior and to expose customers to it. However, to expose office employees who cannot leave like offended customers can, and make them work in these conditions is much more disrespectful. They have to think, focus, write, and answer phone calls in this atrocious noise environment. It is very unprofessional to neglect the customers, the employees, and adjust the business to the rude kids’ whims. The kids should be adjusted to the situation that requires respect for the customers and for the people working there. They should be required to stand still and quiet next to the parents in respect of other people, or be removed immediately.

I saw the same idea in many banks, in many locations, distant from each other, which leads me to believe that it takes place all over the country. The only difference was that the playgrounds in the banks were smaller. Regardless of the size, however, the behavior they encourage is unacceptable for a place like a bank. Both customers and employees have to focus when thinking about money transactions, listening to or giving financial advice or reading an agreement they are about to sign. It is highly disrespectful of a bank to adjust its premises to rude, disruptive kids while it should respectfully serve the customers and require the parents to adjust the kids to the world, in this case to the purposes banks exist for. It is also shocking that the customers brainwashed by the kid-obsessed culture do not protest and do not require order to be imposed.

Play areas with toys exist also in waiting rooms in doctors’ offices and emergency rooms. This is even more unacceptable than placing them in businesses like car dealerships and banks for a simple reason: sick people go there. Wherever sick people are, silence should be strictly required and enforced. It is unacceptable to encourage kids to yell and scream in medical facilities where people are in pain, and the play areas certainly encourage this kind of rude behavior because it is a given that American kids are not trained to play respectfully, i.e. quietly. More than anywhere else, the kids should be adjusted to the world they are brought to in such places. They should be taught not only basic respect but also compassion for suffering people.

The idea of playgrounds in bookstores is equally appalling, although for a different reason than the same idea in hospitals. Bookstores as well as libraries are places that by definition should cherish an intellectual atmosphere, silence, and reflection that is associated with books. They should require respect for reading and knowledge and instill this respect in the younger generations at the earliest age possible. Silence should be strictly enforced, which applies to both adults and kids. All kids should be adjusted to the rules that for generations applied to bookstores and libraries and unconditionally required all people to be quiet and respectful in the facilities. Playground type structures that encourage rude, noisy behavior should never be placed in venues associated with knowledge and reading.

Kid-obsessed Americans have this ridiculous idea that a kid should be kept entertained in public places. This is wrong because in this kid-worshiping society kids’ entertainment is always associated with making outrageous noise. Kids should be above all taught, trained, and required to respect. A respectful kid is able to stand or sit (if there are no adults standing) still and quiet in a waiting room, a bank, or a bookstore for as long as the parents require and need to do their business. There is nothing wrong in bringing a book or a quiet toy, but the emphasis should be put on proper training that teaches the kids to stay respectfully still and quiet in public places regardless of having any entertainment. Moreover, the above examples clearly show that having entertainment for kids does not lead to their respectful behavior. To the contrary, it leads to disrespect and unacceptable levels of noise in places where silence should be a rule.

It is different in Europe, where places like restaurants, gyms, and beauty salons with playgrounds exist. These, unlike the businesses in America, are geared and marketed towards people with kids, which is what distinguishes them from other restaurants, gyms, and beauty salons marketed to the general public. These businesses found their niche and cater to a certain clientele, providing additional services, i.e. babysitting in a separate room while the parents are having an adult conversation over dinner, are exercising or having their manicure or hair done. These places clearly advertise their goal and services, and it is impossible to confuse them with general ones. Catering to people with kids does not mean that kids can be rude and wild. I know a case of kids being removed from a restaurant for people with kids for acting as rudely as an average American child. They were adjusted to the world and removed for violating the rules of politeness.

People should never adjust to kids on public transportation. They should never give up their seats for a kid (unless the kid is disabled). The kids should be adjusted to the world which requires respect for adults, especially the elderly, and give up their seats for adults. Passengers should strictly request the kid to stand up or for the parent to remove it from a seat whenever there is not enough space for adults. If parents want to bring kids on public transportation, they must adjust them to the world.

Drivers should never be required to watch particularly for kids released wildly on roads just because their parents are too lazy to supervise or train them. The kids should be adjusted to the world in which roads are for vehicles, and they should either watch for cars approaching or stay within the parents’ property. Most societies in the world are set up this way and only in kid-obsessed America signs “Caution: Children at Play” exist as proof that Americans adjust the world to the kids.

The kids should be adjusted to the world and strictly be required to respect the rules. The world should not be adjusted to the kids and by no means should it be adjusted to their rudeness, disrespect, and lack of manners. Kids adjusted to the world grow up to be polite

adults as one must never forget that ill-mannered kids (the ones to whom the world was adjusted) grow up to be ill-mannered, entitled adults. Customers should not hesitate to require to impose order and remove rude kids. They should also not be shy and boycott the businesses that adjust to kids’ rudeness. They then should inform the manager or CEO why the company lost their business. There is nothing that gets the business’ attention better than loss of money other than bad publicity, which usually also results in loss of money.

The unspoken permission that allows changing diapers around food

In respectful societies, the intimate, but abominable activity of changing diapers is performed discretely, in the privacy of a restroom stall, a special room, or another place where no outsider would be exposed to its nauseating smell or germs. Respectful and responsible parents plan their outings accordingly, as to limit the necessity of doing it outside of their home.

In kid-obsessed America, parents not only change diapers in public, in the plain view and to the disgust of other customers, but they seem especially likely to do it around food: on restaurant and cafe tables, on park tables commonly used by nearby office employees to eat lunch on, in airport food courts, on counters, or in grocery store shopping carts.

The first time I have seen (and especially smelled) changing a diaper in public was in an upscale department store’s restroom, where a changing table was located in plain view of other users of the said facility, without a stall. I was nauseated all day long after this experience. In the months to come, I learned that installing baby changing stations without stalls is a common practice of American businesses oblivious to the disgust of other customers using the same restroom. I was shocked! I do my business discretely and respectfully in private in a stall designated for it. Baby poop does not smell like roses either, and its place should be in a stall as well. However, the worst was only about to come. In the restrooms, there is at least no food.

I was left speechless when I first saw a woman changing a baby on a table in a restaurant in Manhattan. Luckily, I was not inside; I was just walking by, looking into display windows with my usual curiosity. The people inside did not react, neither did the staff watching the show from a distance from which it was impossible to miss. The other customers’ faces did not look too pleased, on some of them I could actually see disgust, but they did nothing. There was another lesson for me to learn later on: that people are too afraid to point out the rudeness, harassed into silence by parents’ hostility when their unacceptable behavior does get pointed out.

Overall, I saw diaper changing on tables or a parent putting a kid wearing a diaper only (no pants) on a counter where food is served, around twenty times. Manhattan is not the only place where I saw it, and white, wealthy people (assuming by their dress) are not the only violators, although they slightly prevail in number over people of all other ethnicities and income ranges in the multiple states that I saw this happen. Nobody ever protested. When I told my non-American friends about it, they were outraged and most of them said they would never visit this unsanitary country.

The most shocking fact is that it happens also in those places where you could get to only by car, which means all customers have a vehicle to do it in, yet they choose to disrespect other patrons and expose them to a health hazard. Also, it mostly happens in entertainment places like cafes or restaurants where people go for pleasure rather than for a life saving service, which means disrespectful people with little kids have no emergency to stay in these places, and if they do, they must respect other patrons.

A recent (a few weeks ago) situation of changing a diaper at a cafe is also a good example. A woman was changing a kid in the dining area. The staff, instead of strictly requiring this couple to leave immediately, gave them a rag to clean up but let them stay. The kid’s father became aggressive and the police had to be called. The media covered the case widely but no article ever mentioned whether any of the other customers left offended, which leads me to believe that, as usual, they stayed and did nothing. The management totally failed in handling the problem. They apologized to the violator couple instead apologizing publicly to other customers that were exposed to this disgusting show. I was astonished to read the comments under the articles: the overwhelming majority of them came from people disgusted by the idea of changing diapers in a dining area, many of them parents of young children who declared that they would never do that. Why don’t they then protest when something that unacceptable happens?

Another problem is kids in diapers (the idea of not putting pants on a kid taken to a public place is disgusting by itself and hot weather is not an excuse) in grocery stores’ shopping carts. A surprise can fall out of the diaper at any moment and the scientists verified that in way too many cases it indeed does. According to the research done by the University of Arizona, fecal bacteria were found in 72% of the carts. Pictures of people changing diapers in shopping carts can be found online. Other customers are clearly disgusted by this habit, yet they prefer to take a picture and post it in the Internet rather than bring the problem to the attention of the store management and require them to remove the parent as well as to report a health hazard to proper authorities. The stores do not clean the carts. They offer disinfectant wipes as an excuse, thus, implicitly telling their customers: be our free cleaners, wipe other people’s kids’ fecal matter. This is simply unacceptable.

I have never seen this kind of parents’ behavior in any other country, not even in those countries where most people use public transportation, thus have no car to change the baby in. They simply plan their outings between changing needs, leave the kid at home or in day care, or invite their friends home instead of going to a cafe. In America, where most people go everywhere by car, it is unacceptable that changing diapers around food happens. No changing table at a restaurant is a poor excuse; parents should call in advance and check whether the venue offers the facility or not. They should also stop their entitlement approach and remember that changing stations are offered by businesses as a courtesy, not a must. If it is not available, that means the business caters more to adult clientele and this choice should be respected.

Changing diapers around food as well as installing changing stations without stalls should be illegal. It is a serious health hazard. There should be high fines imposed for it on both the parents and the companies on whose premises this happens. Businesses should remove unsanitary people with unsanitary kids as a minimum care for their customers’ health, and as a minimum of respect for them.

The most appalling point of this story is that people are disgusted by the practice of changing diapers around food, yet they give the unspoken permission to do it by not protesting whenever they find themselves around it. If you do not protest, you are contributing to this unacceptable behavior. You should reprimand the restaurant or cafe management, strictly require them to remove the violating parent and inform them that you will never spend money there again. There is nothing that hurts the businesses more then losing profit, and treating your credit card as your voter’s card is the best you can do.

Also, report a health hazard to proper authorities. They differ from state to state. The office can be located under either health, business, or agriculture departments. The easiest way to find them is to Google: “how to report unsanitary conditions + your state”. They often have easy to fill online report forms, or special phone numbers for reporting. Do not forget that someone’s health may depend on your report.

Do not shy away, do not let belligerent parents harass you into silence, do not fall into unjustified guilt. You are not doing anything wrong: it is the parent who is the wrongdoer. Protesting against or reporting changing diapers around food is no different than reporting theft – it is your clear “no” said to wrongdoing. Do not give your unspoken permission for unsanitary and inconsiderate behavior in public places.